Aspley Medical Centre welcomes comments, suggestions and feedback from patients, to enable the GPs and staff to continually review and improve the services provided to patients. We recognize there may be occasions when you wish to report something more formally that has not gone well and suggest you use our complaints procedure to do this.
Please either ask at reception to speak with the Practice Manager or ask for a complaints form to complete. You can then either hand the completed form back to the receptionist or post back to Aspley Medical Centre, 509 Aspley Lane, Aspley, Nottingham, NG8 5RU addressed to the Practice Manager. If you prefer to write a letter detailing your complaint this is also acceptable.
Alternatively email or ring 0115 9292700 and ask to speak to the Practice Manager.
More information on NHS Complaints can be found at via the following link here
You can download a copy of Aspley Medical Centre’s Complaints leaflet and complaints form below:
Complaints Form
Complaints Information Leaflet
You can download a copy of Nottingham City Clinical Commissioning Group’s “How to make a complaint about an NHS service in Nottingham City” on the following link here