How To Help Us

KEEPING APPOINTMENTS
Please try to keep your appointment.. If you can’t, then please contact the surgery to CANCEL it. Your appointment can then be offered to someone else.
 
Our telephone lines will be manned by our experienced and friendly reception team who are available to help you. We are confident our staff can give you the help and support you need to make the most of the services we offer.
Our phone lines are busy between 8.30am and 10am so if your call is not urgent please try and call later in the day when staff will have more time to assist you.
 
 
OUT OF HOURS
Please ONLY call out of hours if the problem is urgent and can’t wait until the next day. Out of hours services are provided by Nottingham Emergency Medical Services (NEMS), an organisation staffed by local GPs.
 
Just telephone the surgery on 0115 929 2700 (Day and Night)
 
These services are commissioned by Nottingham City Primary Care Trust.