How to ‘Contact Us’
You can contact the surgery in various ways by either:
Please only use our email address for comments & suggestions as to how we can improve our service to you. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person or you can ask for a member of our clinical team to call you back (please note, this may not be on the same day as your request)
Our non clinical & clinical staff are unable to respond to any medical related matters via our email. Our reception team are always available to help and support any queries you may have and are able to direct you to the most suitable help you need, Just call in at reception.
Many illnesses and accidents can be simply treated at home without needing to see a doctor.
COLDS AND FLU
The best treatment for a cold is rest, plenty to drink and aspirin or paracetamol for aches and pains or fever. Contrary to popular belief antibiotics will not help.
DIARRHOEA AND VOMITING
Most cases are caused by a virus and only last for a few days. If you see blood in the diarrhoea or your symptoms go on for more than 5 days you need to see the doctor. There are many preparations available at the chemists to help with the symptoms. It is most important to drink plenty of fluids to replace what you are losing. CHILDREN under 1 year old can dehydrate quickly. If symptoms last more than 24 hours you may need to contact the doctor especially if they have any of the following signs of dehydration; dry lips, sunken soft spot, no wet nappies.
Put the affected area under the cold tap as soon as possible for at least three minutes. If the area is more than 4-5 inches or the skin is broken or blistered go to accident and emergency.
On the first day a rash of small red patches about 3-4mm appears. After a few hours they turn into blisters. Calamine lotion will sooth the itching. Paracetamol should be used for fever or pain.
Pinch the soft part of the nose firmly towards the bottom with the head tilted forwards over a bowl. After about 10 minutes (by the clock) the bleeding should have stopped.
Take paracetamol regularly to treat pain and fever. Drink plenty and suck lozenges or sweets. If it has not settled after 3-5 days or is severe make an appointment to see the doctor.
If your child has a rash but is otherwise well there is no need to see the doctor as these usually settle in a few days. Avoid contact with other children and pregnant women.
FEVER IN CHILDREN
Most temperatures in childhood are caused by viruses and only need simple treatment. The following advice will help you bring your child’s temperature down and make them feel better.
ALWAYS MAKE SURE YOU HAVE A SUPPLY OF PARACETAMOL SYRUP (e.g. CALPOL OR DISPROL). If you wait until you need it the chemist may be shut.
If you are still worried, please telephone the surgery for further advice.