HOW TO USE THIS WEBSITE
Websites can be a little confusing and difficult to navigate round and find what you are looking for and we are sure our website is no different; so a few pointers which will hopefully help you find what you are looking for
Please click on the named links at the top of the page under ‘Aspley Medical Centre’
This website is a guide to the services that we offer at Aspley Medical Centre.
We aim to treat all our patients equally and give you a high quality service that is sensitive to your needs.
This website tells you about the standard of the service we aim to provide.
Latest Government Covid 19 Guidelines
You will not be legally required to self-isolate if you test positive for COVID-19. Stay at home if you can and avoid contact with other people.
You will not have to take daily tests or be legally required to self-isolate following contact with someone who has tested positive for COVID-19.
The Test and Trace Support Payment Scheme will end. If you were told to self-isolate before 24 February you can still make a claim up to 6 April.
Being an NHS Primary Care Provider; the practice will continue to adhere to the previous government Covid 19 Guidelines which we are required to comply with for Infection Prevention Controls (IPC)
We will therefore continue to follow the 1m social distancing, wearing of face masks for anyone attending the practice and please use the hand gels provided. Please DO NOT attend the practice if you have Covid symptoms or test positive for Covid 19.
What can you do to help? currently Did Not Attend rates are still nationally around 10% and it is really important that if you do not need your appointment you ring to cancel or use the NHS App/SystmOne to cancel so we can offer the appointment to someone else.
There are currently lots of different services available within the NHS to help support you and our staff can signpost you to the most appropriate care.
For further information please visit www.gov.uk/coronavirus
PLEASE REMEMBER TO
It’s business as Usual at Aspley Medical Centre
Please remember your surgery is open as usual, so you can still access the health care you need, just in a safe way, following the government social distancing guidelines. We are here for all your health related issues, not just covid or urgent issues.
You can still contact your GP—0115 929 2700, 111 online or call 111 for help.
We hope you have all been keeping safe and well during these difficult times and want to reassure you that the practice team are here to support you.
Following feedback and questions from patients we thought it might help to try and answer some of your recent queries;
Why have you locked the surgery doors?
Although the surgery is open as usual we had to take the step of locking our surgery doors due to physical threats and verbal abuse from some patients; our staff come to work and help support our clinical teams and are here to support our patients, they do not come to work to be abused and the practice supports the
NHS Zero Tolerance. Any patients behaving in this manner will be asked to leave the premises and may be removed from the practice list.
We don’t always get things right and If you are unhappy with your contact or visit to the practice then please ask to speak to a member of the Management team who will try and deal with your query appropriately. We are here to help.
How do I access healthcare advice during Covid?
Please telephone the surgery where your call will be placed on the telephone triage list for the doctor or nurse to call you back. You will be asked for a brief description of the problem so the receptionist can place your call in order of urgency and need. If you need an appointment this will then be made for you after your telephone triage with the doctor or nurse. Please only attend the practice if you have a pre-booked appointment which assists the practice the government social distancing during Covid.
we are also offering video consultations and photos can be sent by email email@example.com to support your consultation. When attending the surgery, please use the intercom bell on the left hand side of the doors. Please note; you are required to wear a face covering or mask during your visit to the surgery.
You can also contact your local Pharmacy for help and advice for minor illness ailments as they can deal with these quickly ad effectively.
All community health and social care services remain in operation. Health visitors, 0-19 Teams, social care and workers, hospitals and GP practices (including ours), Out of Hours and 111 are all still providing the same, safe care as before and so please call them if you have any concerns.
Our normal telephone / switchboard number remains the same for you to call us too.
Try to only take advice from trusted government and health service websites. These have all the latest facts and figures to give consistent advice on how to prevent spreading, catching it and what to do if you think you have the Coronavirus. The following websites have some useful advice and suggestions that can help you cope during these challenging times. Please click on the links below:
Use the NHS widgets to find services in your local area, ensuring you get treatment where needed.View More
Find information on a huge range of different health issues by using this widget from the comfort of your own home.View More
Got some tablets you’re unsure about? Use this widget to find up-to-date information on a broad range of medicines.View More
For many people, they don’t know where to start with weight loss. This widget will help guide you.View More
Unsure whether you are under or over-weight? Use this widget to determine where you sit.View More
Blood Pressure is something you shouldn’t ignore, find everything you need to know using this widget.View More